Shipping policy

Shipping Policy

Thank you for shopping with Thirstpets 

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.

Shipping Time

Estimated delivery times:

• United States: 5–10 business days

• Canada: 6–10 business days

• International: 7–14 business days

Delivery times may vary slightly due to carrier delays.

Shipping Cost

Shipping fees are calculated at checkout.
Free shipping may apply to select promotions.

Order Tracking

Once shipped, you will receive a tracking number via email.

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you have any questions, contact us at:
support@thirstpets.com