Privacy Policy

Information we collect

• ·Order information you provide at checkout: name, email address, shipping address and payment confirmation.
• ·Contact information you send us by email.
• ·Usage information such as pages viewed, device type and referring source, collected through analytics tools.

How we use your information

• ·To process, ship and support your order.
• ·To send order and shipping notifications.
• ·To send marketing emails if you have opted in — you can unsubscribe at any time.
• ·To understand how the site is used so we can improve it.

Payments

Checkout and payment processing are handled by Shopify. We do not see or store your full payment card details.

Service providers

We share only the information necessary with providers who help us run the store, including Shopify for checkout and order fulfilment, shipping carriers for delivery, and analytics providers such as Google Analytics, Meta and Microsoft Clarity for site measurement.

Cookies and analytics

We use cookies and similar technologies to keep your cart working and to measure site performance and advertising. You can block cookies in your browser settings, though parts of the store may not work as expected.

Your rights

You can request access to, correction of, or deletion of your personal information by emailing support@thirstpets.com.